Bicol Isarog Online Booking
Bicol Isarog — Online Booking (Overview)
Bicol Isarog Transport System, Inc. (often referred to as Isarog Bus, Bicol Isarog, or Isarog Line) operates long-haul and regional coach services connecting Metro Manila with the Bicol provinces and select Visayas routes. The company offers a fully Online Booking platform that lets you reserve seats across its fleet of Non-AC, Regular, Single Seater, Elite, SkyBus Premier, Extreme Seat, and Sleeper buses. You can secure one-way or round-trip tickets 24/7, receive instant e-ticket confirmation, and manage your upcoming trips in just a few clicks. on its official site and through authorized partners, enabling passengers to reserve seats in advance and skip long ticketing lines at terminals.
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Modern Buses
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Ticket Counters
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Years Experience
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Trips Everyday
How to Book Online (step-by-step)
- Visit the official booking portal at https://book.phbus.com or open the PH Bus app.
- Enter your origin and destination terminals, travel date, and passenger count.
- Select your preferred bus class (Economy, Elite, SkyBus Premier, Ultimate Sleeper, etc.).
- Choose your exact seat(s) from the interactive bus layout.
- Complete passenger details and apply any available promo codes.
- Pay securely via GCash, Maya, Mastercard, credit/debit card, online banking, or e-wallet.
- Receive an instant e-ticket by email or SMS—present this at boarding.
Bicol Isarog Bus Types
Bicol Isarog operates a mix of long-haul and regional coaches tailored to overnight and daytime travel. Its fleet is deployed across several service levels so passengers can trade price for added comfort and convenience. Most buses are air-conditioned and equipped with entertainment systems. Provides non-airconditioned buses also. While exact amenities and seat layouts vary by vehicle model and route, the descriptions below reflect the usual offerings you’ll encounter when taking a Bicol Isarog Online Booking trip.
Non-AC
- 51, 55, 57, 61, and 63 seater coaches.
- Seats arranged 2+3.
- Open air.
Single Seater
- 33 seater coaches.
- Seats arranged 1+1+1.
- Air-conditioned.
Regular
- 43-47 seater coaches.
- Seats arranged 2+2.
- Air-conditioned.
SkyBus Premier/ Extreme Seat
- 20-seater coaches.
- Wider Seats arranged 2+1.
- Onboard restroom.
Elite
- 25, 27, 28 seater coaches.
- Seats arranged 2+1.
- Onboard restroom.
Sleeper Bus
- 20-bed sleeper coach.
- Double bunks.
- Berths arranged 2+2.
- Onboard restroom.
Isarog Line Popular Routes
Bicol Isarog Online Booking for the busiest and most commonly booked high-demand corridors includes:
Metro Manila ↔ Naga (Camarines Sur) — frequent day & overnight departures; sleeper buses operate on key times.
Metro Manila ↔ Legazpi (Albay) — daytime and evening services connecting to Legazpi Grand Central Terminal.
Metro Manila ↔ Sorsogon (Sorsogon) — direct services to Sorsogon City and municipal terminals.
Metro Manila ↔ Masbate / Aroroy / Cawayan — select long-haul lanes that serve Masbate Island and nearby ports.
Inter-Bicol & Visayas legs — branches and feeder pick-ups that extend service into parts of Eastern Visayas and Catanduanes (Virac) on specific schedules.
For exact departure times and seat availability, use the schedule page or third-party booking platforms; schedules vary by season and day of the week.
Main Terminals & Booking Offices
Bicol Isarog maintains ticketing offices and pickup/drop-off points in Metro Manila and across the Bicol region. Common boarding terminals include:
Metro Manila pickup points
- EDSA Cubao (Cubao terminal)
- PITX (Parañaque Integrated Terminal Exchange)
- Alabang (Muntinlupa/Alabang terminals)
- Arcovia / Pasig & other city pickup points
Bicol & provincial terminals
- Naga CBD Terminal (Naga City)
- Legazpi Grand Central Terminal (Albay)
- Sorsogon Grand Terminal / SITEX (SM Sorsogon)
- Masbate City Terminal, Virac (Catanduanes), and multiple municipal booking offices across Camarines Sur, Albay, and Sorsogon.
Use the operator’s “Booking Offices” page to find the terminal nearest you (addresses and contact numbers are listed).
Frequently Asked Questions
Can I pick an exact seat in Bicol Isarog Online Booking?
Yes—when the trip offers an interactive seat map (available on Isarog’s booking flow and many resellers), you can choose your seat. Sleeper-class trips typically display the berth layout for selection.
What payment methods are accepted?
GCash, Maya, Mastercard, credit/debit card, online banking, or e-wallet.
Can I cancel or get refund?
All bookings are non-refundable and may only be re-booked. Provided, the OPEN TICKET shall no longer be rebooked if unused after a thirty (30) day period.
Are there discounts for minors?
One paying passenger is allowed to bring only one child with a height of three (3) feet and below, provided the child does not occupy a seat, and will be charged according to the accompanying child rate.
Who do I contact for booking issues?
Use the contact details on the booking voucher or the booking office phone numbers listed on Isarog’s “Booking Offices” page; you can also contact support through the reseller used at checkout.
How to validate Online Booking?
At least thirty (30) minutes before departure, passengers with Bicol Isarog Online Booking must present the voucher to our ticket sellers at the terminal indicated in the voucher for validation. Failure to do so will result in a forfeiture of the assured seat for that trip.
What is the boarding policy?
All passengers must board the bus at least fifteen (15) minutes before departure; failure to do so will make them “no show passengers” and shall entitle the Company to proceed with the trip without them and without incurring any liability. In such an event, the assured seat of the “no-show passengers” will be forfeited.
How to rebooking of tickets?
NO SHOW PASSENGERS who arrive at the terminal on the same day will be issued an OPEN TICKET with a validity period of thirty (30) days from the date of the original trip.
NO SHOW PASSENGERS who do not arrive at the terminal on the same day may rebook their trip within a period of thirty (30) days from the date of the original trip, but subject to a “NO SHOW FEE” equivalent to thirty percent (30%) of the fare and rebooking fee based on company rebooking rates. Such passengers will likewise be issued an OPEN TICKET with a validity period of thirty (30) days from the date of the original trip.
What if I lost my ticket?
Lost tickets are good as CASH and shall not be replaced or refunded.
What is the baggage policy?
Passengers may bring two (2) or more baggage as long as the total weight of the baggage does not exceed twenty (20) kgs. Any excess kilogram above the free twenty (20) kgs. will be charged according to the company’s accompanying baggage rates.
Can I ship cargo?
Yes. Drop off parcels at any terminal ticket booth, fill out the form, and pay the fee. Delivery time varies by destination.
Is bus rental available for private events?
Private bus and coaster rentals can be arranged via the Bus Rental Manila portal.
Do you offer transit advertising?
Yes. Ad placements are available on bus sides, backs, seats, and at terminals—request a quotation through the online form.
Bicol Isarog Contacts
Phone:
+63 (02) 7900-4800